Online Learning Blog

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Using the Telephone to Get Sales Interviews

Published on 4th June 2015 by Diana Nadin

One of the best ways of ensuring the most effective use of your time – particularly for the technical or speciality sales person – is to work as much as possible by appointment. In fact, many companies now have a ‘by appointment only’ policy to see sales people. Also, when you are making a first call on a prospect, working by appointment ma...


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Get That Report Right

Published on 29th May 2015 by Diana Nadin

I think people worry more about having to write reports than any other form of business correspondence. And here are two of the most common problems that people encounter. So if you’ve ever worried about getting down and actually starting to write a report or you’ve found it difficult to deal with the ‘conclusions’ here are my tips: "When ...


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Ten Tips For Entering Poetry Competitions

Published on 19th May 2015 by Diana Nadin

Competitions are fun! There’s no better feeling than getting your entry ready, sending it off and waiting in anticipation to see if you’re the winner. So why not improve your chances with the following tips:1. Be original! Competition judges spend many hours reading through poems and, we know from the comments of our own judges, that they...


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Make Life Easier For Yourself

Published on 14th May 2015 by Diana Nadin

Modern technology can be a blessing and a curse. It’s great for keeping in touch with friends by phone and online and it makes finding out the facts we need at home and at work easy. But there are disadvantages. Those emails keep flooding in whether you’re at work or not - you come back on a Monday morning and your inbox is bulging. Clients an...


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Minutes of a Meeting Made Easy

Published on 7th May 2015 by Diana Nadin

1. Minutes are not a description of what happened at a meeting – they are the official record of decisions that were taken. So keep them brief and accurate. 2. Minutes usually cover the following: Apologies for Absence (read out by the Chairman on behalf of anyone who cannot attend). Minutes of the Last Meeting. If everyone agrees that they ar...